I just wanted to say a big Thank You to you for all your help over the past few months. We now have the cards and have started distributing them today (so far so good!). Please pass my thanks along to all who helped in the process.
Absolute fantastic turn around, brilliant service from yourself and Paul. Thank you very much!!
I visited Spectrum yesterday to see the factory and discuss details regarding one of our customers. I was delighted with what I discovered. Spectrum are a little gem of the North and I would really recommend any IPIA members to visit them. Set in an old Mill steeped with history and easily accessible off the M60. Kath and the team made me feel very welcome and gave me a detailed tour of the factory and their product ranges. They are more than a plastic card manufacturer the range and the flexibility of their services (too numerous to mention here) are well worth checking out. As they provide personalisation they were the natural choice when it came to a specific membership card requirement one of my customers had. Moreover I learnt a lot about the manufacturing process of cards as well and the difference between a PVC and polyester card!!
From our first contact requesting quotes to receiving the finished cards, we have been very impressed at every stage to make sure all our requirements are met. We wished all our suppliers would offer such high levels of customer service. The things I was more impressed with was solving the problems (email not working, identifying bar code, sending samples to my home address and understanding our business environment).
We at Bloom Healthcare just wanted to say a big thank you for the brilliant service you have provided to us recently. The PVC cards are beautiful, everything arrrived on time and you have carefully listened to, and kept open communication with us about, all our needs and requirements. We will definitely recommend you to others and would like to let you know that our clients too think that the cards are elegant and of high quality. It was also very nice to always hear your friendly voice on the other side of the phone when I rung you. Please extend our thanks to Mike and all the rest of the team at Spectrum. Thank you again for all your help.
I confirm that I have dealt with Spectrum since 2011, for the production of our ‘mag-swipe’ membership cards. For our experiences to date they have provided Monmouthshire County Council Leisure Services with excellent and professional service in the areas of card design, production and fast delivery – providing short turnaround and lead time which is important to our business continuity. This is complemented by their competitive prices which was pivotal in ensuring our current and on-going custom. I can confidently recommend Spectrum as a solid and reliable supplier, offering excellent customer service and value for money.
Spectrum are a new supplier to the University of Manchester Students’ Union supplying us with plastic staff cards for the start of our new academic term. I found my contact Sandra Deasy to be very efficient and professional in her dealing with me and made me feel totally at ease that my order would be completed on time and to a high standard. I contacted Sandra on a number of occasions to make changes and amendments to the order prior to production and each time she was very understanding, helpful and knowledgeable about the processes involved, the product itself andnothing was ever too much trouble. Our order actually arrived before the delivery date and we were very happy with the quality and look of the cards. We will definitely be using Spectrum again and I would have no hesitation based on the standard of service and attention to detail I received from Sandra in recommending your company to colleagues and other organisations.